Terms of Service
Welcome to Delicea Patisserie. By accessing and using our website (the “Site”), you agree to comply with and be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, you may not access the website or use our services. Please read these Terms carefully before using the Site.
Use of the Site
You agree to use the Site for lawful purposes only and in accordance with these Terms. You agree not to:
- Use the Site in any way that violates any applicable federal, state, local, or international law or regulation.
- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Site.
- Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Site.
Orders and Payment
When you place an order on the Site, you are offering to purchase products subject to these Terms. All orders are subject to availability and acceptance by Delicea Patisserie. We reserve the right to refuse or cancel orders at our discretion.
Payment must be made at the time of ordering using a valid credit card or other approved payment methods. By providing payment information, you confirm that you are authorized to use the payment method.
Pricing and Product Information
All prices, descriptions, and availability of products are subject to change without notice. We strive to ensure accuracy but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed for the incorrect price.
Delivery and Pickup
You may choose to have your order delivered or picked up at our store. Delivery services are provided by third-party companies, and Delicea Patisserie is not responsible for any delays or issues that arise during the delivery process.
However, we prioritize customer satisfaction. If your product is not delivered or arrives in poor condition (e.g., melted, broken, defective), please email us at bonjour@deliceapatisserie.com with a clear picture or video of the issue. We will assess the situation and may offer a refund in terms of store credit or replacement. While we are not required to do so, we will do our best to resolve any delivery problems.
Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Delicea Patisserie or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, modify, or distribute any content from the Site without our express written permission.
Limitation of Liability
To the fullest extent permitted by law, Delicea Patisserie will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or the products purchased through the Site.
Indemnification
You agree to indemnify and hold harmless Delicea Patisserie, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Site.
Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
Governing Law
These Terms and your use of the Site will be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of laws principles.
Contact Information
If you have any questions about these Terms, please contact us at: bonjour@deliceapatisserie.com or bonjour@dessertlab-my.com